Freelancers Insurance Online :: News
SHARE

Share this news item!

Government Launches Investigation into Insurance Industry Practices Amid Rising Premiums

Consumer Complaints Prompt Scrutiny of Insurer Transparency and Fairness

Government Launches Investigation into Insurance Industry Practices Amid Rising Premiums?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian government has initiated an investigation into the practices of the insurance industry following a surge in consumer complaints regarding significant premium increases and concerns over transparency and fairness.
This move comes as policyholders report steep hikes in their insurance costs, with some experiencing increases of up to 600% without clear explanations from their insurers.

Health Minister Mark Butler has directed the Department of Health to urgently examine the practice of 'product phoenixing' among private health insurers. This tactic involves closing existing policies and reopening similar ones at higher prices, effectively circumventing regulatory controls on premium increases. Minister Butler has expressed strong disapproval of this practice, emphasizing the need for consumer protection and fair pricing in the insurance sector.

Opposition Leader Peter Dutton has also addressed the issue, suggesting that the Coalition may consider breaking up large insurance companies found to be exploiting policyholders. Dutton underscored the necessity for increased competition within the industry to ensure consumers are not overcharged and can afford essential insurance coverage.

Consumer advocacy groups are calling for national independent insurance price monitoring to ensure that policyholders are not subjected to unjustified premium hikes. They argue that while insurers face legitimate cost pressures, the magnitude of recent increases warrants closer examination to protect consumers from potential price gouging.

As investigations proceed, the insurance industry is under pressure to justify its pricing strategies and demonstrate a commitment to transparency and fairness. The outcomes of these inquiries could lead to significant changes in regulatory oversight and industry practices, aiming to balance the financial viability of insurers with the affordability and accessibility of insurance for Australian consumers.

Published:Thursday, 22nd Jan 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Australian Insurers Under Investigation for Premium Increases Amid Record Profits
Australian Insurers Under Investigation for Premium Increases Amid Record Profits
22 Jan 2026: Paige Estritori
In recent developments, Australian insurance companies are facing heightened scrutiny from both government officials and consumer advocacy groups due to substantial increases in insurance premiums. This comes in the wake of the industry reporting record profits, raising questions about the fairness and transparency of pricing strategies. - read more
Rising Insurance Premiums Challenge Australian Homeowners
Rising Insurance Premiums Challenge Australian Homeowners
22 Jan 2026: Paige Estritori
Australian homeowners are confronting substantial increases in home insurance premiums, driven by a combination of more frequent extreme weather events and escalating building costs. Recent data indicates that the average annual premium for new home and contents policies has risen by 14%, equating to an additional $343 per year for policyholders. - read more
Government Launches Investigation into Insurance Industry Practices Amid Rising Premiums
Government Launches Investigation into Insurance Industry Practices Amid Rising Premiums
22 Jan 2026: Paige Estritori
The Australian government has initiated an investigation into the practices of the insurance industry following a surge in consumer complaints regarding significant premium increases and concerns over transparency and fairness. This move comes as policyholders report steep hikes in their insurance costs, with some experiencing increases of up to 600% without clear explanations from their insurers. - read more
Suncorp Group Divests Banking Operations to ANZ
Suncorp Group Divests Banking Operations to ANZ
14 Jan 2026: Paige Estritori
Suncorp Group has successfully completed the sale of its banking arm, Suncorp Bank, to the Australia and New Zealand Banking Group (ANZ). This strategic move, finalized on 31 July 2024, follows approvals from the Australian Competition Tribunal and the Federal Treasurer, marking a significant transformation in Suncorp's business model. - read more
IAG's NextGen Program Opens Doors for Future Insurance Professionals
IAG's NextGen Program Opens Doors for Future Insurance Professionals
14 Jan 2026: Paige Estritori
Insurance Australia Group (IAG) has launched the second iteration of its NextGen Ambition Program, an innovative initiative designed to provide high school graduates with a pathway into the insurance industry without the necessity of a university degree. This year-long program offers full-time, paid work experience across various facets of IAG's Intermediated Insurance Australia division, which includes leading brands such as CGU and WFI Insurance. - read more


Professionals Insurance Articles

Understanding Public Liability Insurance: A Freelancer’s Guide
Understanding Public Liability Insurance: A Freelancer’s Guide
As a freelancer in Australia, navigating the complexities of your professional landscape can be both exhilarating and challenging. Among the many considerations that come with this career choice, insurance stands as a critical component for safeguarding your financial wellbeing. - read more
How to Choose the Right Income Protection Insurance as a Freelancer
How to Choose the Right Income Protection Insurance as a Freelancer
Income protection insurance is a type of coverage designed to replace a portion of your income if you're unable to work due to illness or injury. It's an incredibly vital form of insurance for freelancers, who may not have the same safety nets as traditional employees, such as paid sick leave or disability benefits. - read more
Protecting Your Assets: Essential Insurance for Freelancers
Protecting Your Assets: Essential Insurance for Freelancers
As a freelancer in Australia, your career offers countless benefits such as flexibility and autonomy. However, it also comes with its own set of unique risks that are important to consider. Unlike traditional employees, freelancers often juggle multiple roles and responsibilities, making them susceptible to numerous potential pitfalls. - read more
Freelancers and Business Interruption Insurance: Do You Need It?
Freelancers and Business Interruption Insurance: Do You Need It?
Business interruption insurance is often misunderstood, especially among freelancers. Simply put, this type of insurance is designed to protect the income of a business if operations are halted due to unforeseen circumstances. - read more
The Importance of Professional Indemnity Insurance for Freelance Work
The Importance of Professional Indemnity Insurance for Freelance Work
Freelancing has become an increasingly popular career choice in Australia, offering flexibility and the opportunity to work in diverse industries. Many are drawn to freelancing for the independence it provides, allowing them to manage their own time and projects. However, with the freedom of freelance work comes responsibility, particularly when it comes to financial protection. - read more


Your free insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
No-Fault Insurance:
A type of car insurance where your insurer pays for your damages regardless of who is at fault in an accident.